my complaint letter to taco bell:

Went through the drive-thru tonight at the Robinson St. Taco Bell. I really, really want to give these kids the benefit of the doubt, and I hate doing this, but every time I eat there it takes forever. Like, 20 minutes to get through the drive-thru with three cars ahead of me is just ridiculous. Last time I was there they didn't have beef. Which, I mean, I know things happen, but c'mon. One day it's the beef, the next day it's this, or that. I used to go to the one on Lindsay St. but that one's got even more horrible service. I love Taco Bell. It's delicious. But now choosing between these two is like picking the prettiest fork with which to stab myself in the eye. All the best.